Posted 17 Feb 2009 / Written by Anna Dixon
Wickedweb digital marketing agency is pleased to announce that we are now registered as ISO 9001 certified, which is testament to our proven quality assurance processes. Certified by QMS (Quality Management Systems), our business management skills have now been recognised as meeting the highest of customer requirements. Our quality assurance processes focus on setting our customer's expectations throughout a project, and never failing to meet them. They include approval phases at every stage and the development of a highly detailed technical specification document. Feedback request forms are distributed at the end of each project as we now actively seek our customer's comments, from which we can learn and continually improve our service. Our ISO 9001 certification is valid for 10 years from today and this will ensure our high standards are maintained, benefitting all of our clients and emphasising our position as one of the leading digital agencies in the UK.
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